Data Protection
Privacy Policy
At Voxte, your privacy is our priority. This document transparently explains what information we collect, how we use it, and the measures we take to keep it safe.
Information We Collect
To provide you with our phone line service, we collect the data you provide when signing up: full name, email address, and billing information. Additionally, to ensure optimal app performance, we collect technical data such as your device model, operating system, and network configuration. Your call and message history is stored so you can access it in the app.
Purpose of Data Use
We use your information exclusively to: activate and maintain your Mexico or USA phone line, process your subscription payments, send you important notifications about your account, improve our service quality based on usage patterns, and provide technical support when you need it. Voxte does not sell your information or use it to show you third-party advertising.
Protection Measures
We apply enterprise-level security protocols to safeguard your information. This includes encryption of data in transit and at rest, two-factor authentication available for your account, continuous monitoring of our systems, and restricted access to personal data only to authorized personnel who need it to provide you service.
Communication Security
Calls and messages you make through Voxte are protected using advanced encryption technology. Our servers process communications securely, and we do not store recordings of your calls or message content once delivered.
Cookies & Web Technologies
Our web application uses cookies to keep your session active, remember your language and theme preferences, and analyze site performance. We do not use advertising tracking cookies or share this information with advertising networks. You can configure your browser to reject cookies, although this may affect some functionalities of the web platform.
International Data Transfers
Voxte operates with infrastructure in Mexico and the United States. Depending on your location, your data may be processed in either of these countries. We apply the same protection measures regardless of where your data is processed. If you reside in the European Union or countries with similar regulations, we implement the required contractual safeguards for these transfers.
Your Privacy Rights
You have control over your personal information. These are the rights you can exercise at any time.
Do you have Privacy Questions?
If you have any questions about our privacy policy or how we handle your information, our team is here to help you.